Resume
OBJECTIVE
To secure a challenging and rewarding position within an established company that has opportunity for personal growth and advancement.
EDUCATION
California State University, Long Beach – Bachelors Degree
Major: Sociology
Minor: Marketing
Clubs: American Marketing Association
Awards: Cum Laude, GPA 3.7, Deans List, Presidents Honor List, Sociology Honors.
PROFESSIONAL EXPERIENCE
Admissions Recruiter (05/2009-Present) - Laureate Education Inc- Conduct outbound and inbound warm sales calls to prospective students
- Recruit and assess potential applicants and determine if they are qualified to apply and enroll in various degree programs
- Receive and follow-up on potential students via phone, email, fax, and direct mail student inquiries relating to obtaining advanced degrees.
- Manage Prospect database
- Qualify and advise students for various academic programs.
- Assist students with the enrollment process.
- Prepare and maintain sales progress, conversion and related reports on a weekly basis.
- Build rapport and provide guidance for students interested in obtaining a Master's degree.
- Consult with the Academic Offices to ensure an excellent student experience
- Provide feedback to marketing and other departments regarding enrollment.
- Winner of Q2 Managers Choice Award- Exceeded Enrollment with 108% to goal
- Provided administrative support to Marketing Director
- Recruited Retail candidates
- Scheduled candidate interviews
- Conducted initial interviews with retail candidates and corporate candidates
- Posted job openings on outside job boards
- Prepared New Hire Paperwork
- Performed background checks
- Customer Service for E-commerce website
- Managed Online Sales
- Tracked and reported Weekly Sales of Retail Stores- SPH,ADS,UPT
- Communication between stores and Corporate office
- Generated weekly memos for distribution
- Handled multiple phone lines
- Prepared candidate new hire paperwork
- Executed all data entry for candidates
- Greeted and set up all new candidates for interviews
- Scheduled interviews for recruiters
- Prepared marketing materials to send out to new clients
- Performed market research for assigned territories throughout the U.S.
- Completed on average 40-50 marketing calls a day.
- Successfully executed over the phone surveys that helped gain valuable insight on customer’s perceptions of products.
- Prepared Warranty forms for customers.
- Generated new leads for Customer Service Reps.
- Performed administrative duties for marketing director.
Sales Consultant (7/05-10/07) - Nordstrom Department Store
- Main focus was to provide excellent customer service, while trying to meet selling expectations.
- #1 Sales Associate in department
- Former Personal Book striker- Highest percentage of follow-ups with customers.
SKILLS
Microsoft Word, Powerpoint, Excel, Outlook, Internet, Customer Service, excellent written and communication skills.
STRENGTHS
Sales Oriented, Responsible, reliable, and efficient learner. Self-motivated, flexible, and detail-oriented. Adaptable to new environments. Very determined, motivated, and hard-working.